Contract Cleaning Services Market Set to Reach USD 688.5 Billion by 2033

Introduction

The Global Contract Cleaning Services Market is projected to reach USD 688.5 billion by 2033, up from USD 366.8 billion in 2023, representing a compound annual growth rate (CAGR) of 6.5% from 2024 to 2033.

Contract cleaning services refer to outsourced cleaning solutions provided by professional companies to businesses, institutions, and residential complexes. These services encompass a wide range of tasks, including office cleaning, janitorial services, industrial cleaning, and specialized sanitation, typically under long-term agreements or contracts. The contract cleaning services market has witnessed steady growth, driven by the increasing demand for hygiene and cleanliness in commercial and residential spaces, heightened by the global emphasis on health and safety standards.

Growth factors include the rising demand for specialized cleaning solutions, the expansion of commercial real estate, and an increasing preference for outsourcing non-core activities by businesses. The market is also benefitting from technological advancements, such as automation and eco-friendly cleaning products, which improve efficiency and sustainability. As urbanization continues and awareness of cleanliness standards escalates, opportunities for market expansion are abundant, particularly in emerging markets and sectors like healthcare, hospitality, and education.

Key Takeaways

• The Contract Cleaning Services Market was valued at USD 366.8 billion in 2023 and is projected to reach USD 688.5 billion by 2033, growing at a CAGR of 6.5%.
• In 2023, Floor & Carpet Cleaning was the leading service type, accounting for 33.1% of the market share, driven by its essential role in maintaining hygiene.
• The Commercial segment dominated the end-user category with a 51.2% share in 2023, fueled by demand from offices, hotels, and retail outlets.
• In 2023, North America led the regional market with a share of 31.7%, valued at USD 116.28 billion, highlighting the maturity of the service industry in the region.

Report Scope

Key Segments Analysis

Floor & Carpet Cleaning leads the contract cleaning services market with a 33.1% share, driven by its essential role in maintaining hygiene and aesthetics in both commercial and residential spaces. The high demand for regular cleaning in high-traffic areas helps prevent premature wear and tear on flooring materials. Other services like Window Cleaning, Upholstery Cleaning, and Construction Cleaning cater to specific needs but do not match the widespread demand for floor and carpet maintenance. Technological advancements, such as eco-friendly solutions and automated equipment, have further supported growth in this segment.

The Commercial segment leads the contract cleaning services market with a 51.2% share, driven by the wide variety of facilities it covers, including healthcare, education, hospitality, retail, corporate offices, and financial institutions. This sector’s growth is fueled by the expansion of commercial spaces, heightened awareness of cleanliness for customer satisfaction and regulatory compliance, especially in healthcare and food industries. Additionally, the increasing demand for eco-friendly, green cleaning solutions is boosting the commercial sector’s growth. Residential and industrial sectors also contribute, though to a lesser extent, with specialized cleaning services required in industrial settings and higher demand for residential services in affluent regions.

Emerging Trends

• Technological Integration: There is a growing trend in integrating technology such as robotic cleaners and automated floor scrubbers into contract cleaning services. Automation helps increase efficiency and reduce labor costs, leading to improved cleaning outcomes. Technology is expected to be used for monitoring cleaning tasks in real-time via mobile apps, helping track and improve service quality.
• Green Cleaning Solutions: The demand for eco-friendly cleaning solutions continues to rise. Companies are now opting for sustainable products that are non-toxic and biodegradable. This shift is driven by growing environmental concerns and regulatory requirements. As a result, cleaning companies are prioritizing eco-friendly materials and practices to cater to client preferences.
• Increased Demand in Healthcare & Medical Sectors: The COVID-19 pandemic has highlighted the importance of deep cleaning in medical facilities and hospitals. The contract cleaning services industry is witnessing a surge in demand from healthcare facilities requiring high standards of cleanliness and disinfection, particularly in areas with high foot traffic.
• Focus on Hygiene and Disinfection: With heightened awareness of health and hygiene, particularly in public spaces, the cleaning industry is moving towards offering specialized disinfection services. The rise of infectious diseases has made regular disinfection a necessity, especially in high-touch areas in offices, retail outlets, and public transportation.
• Customized Cleaning Packages: Clients are increasingly looking for tailored cleaning solutions that cater to their specific needs. This includes offering different cleaning frequencies, service hours, and cleaning methods. The demand for customized services is expected to rise as businesses continue to focus on providing a clean and safe environment for their employees and customers.

Top Use Cases

• Commercial Office Spaces: Regular cleaning services are essential in office spaces to ensure a professional and hygienic environment for employees and visitors. Contract cleaning companies provide daily or weekly cleaning services that include tasks such as vacuuming, dusting, and sanitizing high-touch areas. With the rise of flexible workspaces, the demand for office cleaning services has remained consistent.
• Healthcare Facilities: Hospitals, clinics, and medical offices require highly specialized cleaning to maintain infection control standards. In 2020, healthcare facilities saw a significant increase in the need for deep cleaning and sanitation due to the pandemic. Services include disinfecting high-touch surfaces, patient rooms, waiting areas, and operating rooms.
• Educational Institutions: Schools, colleges, and universities require cleaning services to maintain a safe and healthy environment for students and staff. This includes daily cleaning of classrooms, hallways, and restrooms. Regular disinfection of shared surfaces has become increasingly important, particularly in light of concerns over contagious diseases.
• Retail and Shopping Centers: Retail outlets and shopping malls have to maintain cleanliness and hygiene, especially in areas with high foot traffic. Cleaning companies are contracted for tasks such as floor cleaning, restroom sanitization, and waste disposal. Ensuring a clean environment is crucial for enhancing customer experience and meeting health and safety standards.
• Industrial and Manufacturing Facilities: Industrial and manufacturing plants rely on cleaning companies to maintain hygiene standards in production areas. Cleaning in these settings may involve specialized tasks, such as the removal of grease, chemical spills, or heavy-duty floor cleaning. Contract cleaning services help companies comply with safety regulations and maintain a productive working environment.

Major Challenges

• Labor Shortage and Retention: The cleaning services industry faces a significant challenge in hiring and retaining skilled labor. With low wages and high turnover rates, companies struggle to find reliable workers. This labor shortage is particularly challenging for maintaining service consistency and meeting client expectations.
• Cost Pressures: The cost of materials and labor is continuously rising, putting pressure on cleaning service providers to maintain profit margins. While clients expect high-quality cleaning services, they are also looking for competitive pricing, leading to squeezed margins for cleaning companies.
• Compliance with Health and Safety Regulations: Cleaning service providers face ongoing challenges in adhering to health, safety, and environmental regulations. With stricter cleaning standards in sectors like healthcare, there is an increasing need for specialized training, certifications, and investment in safer chemicals and cleaning tools.
• Managing Client Expectations: With an increasing demand for high-quality, customized cleaning services, meeting client expectations has become more challenging. Customers often expect more frequent cleaning or specific cleaning methods, which can lead to difficulties in balancing operational capabilities with client demands.
• Adapting to Changing Market Dynamics: The contract cleaning industry must constantly adapt to changing trends, such as new cleaning technologies or evolving client needs. Providers who do not stay updated with these changes may lose clients or face difficulties in maintaining competitive advantage in the market.

Top Opportunities

• Expanding Market in Residential Cleaning: While commercial and industrial sectors dominate the contract cleaning industry, residential cleaning services are becoming a growing market opportunity. With more people working from home, there’s an increasing demand for regular and specialized home cleaning services. Companies offering residential cleaning packages are well-positioned for growth.
• Healthcare Sector Expansion: The healthcare industry continues to grow, driven by an aging population and the increasing prevalence of chronic diseases. This creates new opportunities for cleaning companies that specialize in disinfecting healthcare environments, including nursing homes, senior care centers, and outpatient clinics.
• Integration of AI and Automation: The use of AI-driven cleaning robots and automated equipment presents a significant growth opportunity for the industry. Automation can help reduce labor costs, improve cleaning consistency, and meet the increasing demand for faster and more efficient services.
• Corporate Responsibility and Sustainability: As businesses across industries increasingly adopt sustainability goals, there is an opportunity for contract cleaning services to capitalize on the demand for eco-friendly cleaning solutions. Offering green cleaning services that use non-toxic chemicals, recyclable products, and sustainable cleaning practices can help attract environmentally conscious clients.
• Post-Pandemic Cleanliness Demand: The post-COVID world has created a long-term demand for enhanced hygiene and cleaning services. Businesses, particularly those in hospitality, healthcare, and retail, will continue investing in deep cleaning and disinfection services, offering growth opportunities for contract cleaning services that specialize in these areas.

Key Player Analysis

• ABM Industries Incorporated: ABM Industries is one of the leading players in the contract cleaning services market, offering facilities services across a broad range of industries, including commercial real estate, education, healthcare, and transportation. The company provides janitorial services, maintenance, HVAC, and energy solutions.
• Jani-King International Inc.: Jani-King is a prominent name in the contract cleaning services sector, known for its franchise model. The company serves a wide range of industries, including healthcare, education, and retail. Jani-King operates in more than 10 countries and boasts over 8,000 franchises globally. They focus on providing custom cleaning solutions tailored to their clients’ needs.
• ISS Facility Services, Inc.: ISS Facility Services, a part of the Danish ISS Group, is a global leader in integrated facility management services, including cleaning. With over 500,000 employees in more than 30 countries, ISS serves clients in sectors like healthcare, education, and industrial facilities.
• Sodexo Group: Sodexo is a French multinational that provides a range of services including cleaning, catering, and facilities management. It operates in over 50 countries and employs more than 400,000 people. cleaning services being a crucial part of their offerings for industries like healthcare, education, and business.
• Mitie Group plc.: Mitie is a UK-based facilities management company offering cleaning services among other services like security, catering, and maintenance. It serves a variety of sectors, including government, healthcare, and business. The company has approximately 77,000 employees and operates across over 10 countries.

Regional Analysis

North America Dominating Region with the Largest Market Share in the Contract Cleaning Services Industry

North America holds the largest market share in the contract cleaning services industry, accounting for approximately 31.7% of the global market in 2023. This region is valued at an impressive USD 116.28 billion, driven by a strong demand for professional cleaning services across various sectors, including commercial, healthcare, retail, and industrial spaces. The expansion of corporate offices, healthcare facilities, and retail chains has spurred the growth of the contract cleaning market in North America.

Furthermore, the region’s advanced technological adoption in cleaning practices, such as the use of robotics, automation, and eco-friendly cleaning solutions, is also contributing to market growth. With robust infrastructure, high urbanization rates, and a growing emphasis on cleanliness and hygiene, North America is expected to continue its dominance in the contract cleaning services market. This growth is supported by increasing investments in cleaning technologies and the rising preference for outsourcing cleaning services to reduce operational costs.

Recent Developments

• In January 2025, GDI Integrated Facility Services Inc. (TSX: GDI) successfully finalized the sale of its Superior Solutions Ltd. janitorial products distribution division to Imperial Dade Canada. The deal did not include the chemical manufacturing segment of Superior’s business.
• In 2024, OCS UK & I expanded its footprint by acquiring Exclusive Services Group, a key provider of contract cleaning services across the UK and Ireland. This acquisition strengthens OCS’s presence in sectors like education, retail, data centers, and leisure, marking a significant growth milestone.
• In 2023, ABM Industries Inc. acquired Able Services in a transaction valued at US$830 million. This deal enhances ABM’s building maintenance services, broadening its technical capabilities and client base. Able Services operates across more than one billion square feet of facilities in the U.S.
• In February 2024, cleantech investments are expected to grow, with AI-driven solutions now accounting for 12% of total investments in cleantech over the last six years, amounting to nearly $30 billion. Projections show that cleanAI could see over $138 billion in investments by 2030.
• In 2023, Solenis finalized its acquisition of Diversey Holdings, Ltd. in an all-cash deal worth $4.6 billion. Diversey, known for its hygiene, infection prevention, and cleaning technologies, will enhance Solenis’ product offerings, particularly in water-intensive industries.
• In 2024, CCS Facility Services, a prominent provider of commercial cleaning and building engineering services, proudly announced the opening of a new branch in Arkansas. This expansion supports the company’s commitment to providing high-quality cleaning and maintenance solutions to commercial businesses and educational institutions throughout the U.S.

Conclusion

The contract cleaning services market is poised for substantial growth in the coming years, driven by factors such as increasing demand for hygiene across various sectors, advancements in cleaning technology, and the rising trend of outsourcing non-core activities by businesses. The shift toward eco-friendly and automated cleaning solutions, along with heightened awareness of health and safety standards, further fuels the market’s expansion. While challenges such as labor shortages and cost pressures persist, the opportunities in emerging sectors like healthcare, residential cleaning, and green cleaning solutions are substantial. As businesses and institutions continue to prioritize cleanliness and operational efficiency, the contract cleaning services market is expected to evolve and thrive, offering significant potential for both existing players and new entrants.

Discuss Your Needs With Our Analyst

Please share your requirements with more details so our analyst can check if they can solve your problem(s)

Request a Sample Download PDF